Thunder Bay Case Study

Thunder Bay Hydro is in charge of connecting the Thunder Bay area with electricity. They have also been a loyal customer for over 2 years.

We provide them with quick and secure services when it comes to printing and mailing their bills. With any questions, concerns or feedback, we are there as soon as possible to provide our assistance.

At directworx, we want to be known as a trustworthy print house that always meets our deadlines. On a regular occurrence, we meet our contract standards, and always tried to go above and beyond to help Thunder Bay get their bills out in the mail.

Linda Klukie, Supervisor – Billing & Settlement of Thunder Bay Hydro, says “Aside from meeting all contractual obligations we are very appreciative of their general expertise and knowledge of the printing business. They have time and time again been able to provide suggestions and guidance as changes have come into effect, assistance with creating notices and buck slips, and were instrumental in assisting us as we developed a back-up plan if a Canada Post strike was to occur.

“I would ask you to consider directworx for the bill print needs of your company and strongly recommend the services of this company, we look forward to working with directworx in the future.”

Contact us today to see what we can do for you!

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