Utility Billing Statement Printing & Mailing
Are you looking for Utility Billing Statement Printing and Mailing Services to automate, streamline and optimize your customer communications?
For electric, water and gas companies, monthly utility bills provide an often overlooked opportunity to engage and delight your customers. We help you maximize these touchpoints with customized, end-to-end utility mailing, ebilling and printing solutions. Even better, our solutions result in fewer customer service calls and a fully automated workflow that integrates with your current CIS platform! Billworx also provides eBilling Statement services so you can offer your customers a faster and more convenient way to view and pay their bills.
Partner with an expert
Outsourcing your utility statement processing will save you money on overheads like equipment costs and maintenance fees, postage, stationery and more.
Redesign and optimize outdated statements
Our statement redesign services will also help you add value to your customers’ monthly utility bills. We can take old, outdated statements and upgrade them with a modern look, data-driven graphics and targeted messaging, making them personalized and easier for your customers to understand.
This improved experience will result in happier customers, fewer calls to customer service and more bills paid on time.
Using marketing intelligence for personalized messaging
What’s more, we can also add relevant marketing intelligence to your statements, printing your personalized promotions right on the bill, saving on the time and cost associated with creating separate promotional inserts.
Take a look at how we use the latest marketing technology to deliver targeted and personalized messaging that will engage and delight your customers.
Promotions can include conservation efforts, contests or events. It could also include unique information about customer usage, cost savings and cross-selling and up-selling opportunities.
Experience highly-responsive customer service
Our customers always have a single point of contact for their support needs. As a flat organization, our team is highly responsive, and you’ll always get a quick response to technical questions when you need them.
We also offer insights into customer data, including providing automated reports at any interval to show you deliverability statistics, data quality and more.
Cleansing and optimizing your data
We take data seriously. We work with all Customer Information Systems (CIS) and can accommodate any file format your customer data is in, including PDF, CSV, XML and everything in between.
As a Postal Expert Partner, we get insights into mail prep best practices and can leverage our relationship in cases where there are deliverability issues with your data list.
Related Work
By changing the look and feel of their customer bills, Source Cable was able to very quickly realize an impressive return on a small investment.
By working with Directworx, The Fatima Center was able to sell their printing equipment, realizing a huge cost savings.
Cub Cadet were able to overlay registration data with Canada Post mail data to see what results were like for the campaign, helping to quantify their return on investment (ROI).
Tell us what you need and we’ll take care of the rest
Simply meet with us to define your goals and budgets. Use our advanced services and expertise to create a mailing list tailored for your next direct mail campaign. You’ll know exactly who you’re reaching so you can communicate to them directly. From there, you can refine your list, add names, segment, and personalize your message, and even track results with detailed response analytics!
Whoever your perfect customer is…
Targetworx will help you find them.
Maximize Your Direct Mail Investment
Mailing Lists
Direct mail marketing address lists can be extremely helpful in finding new customers who are similar to your current best customers. As a Postal Expert Partner, we can help you create your own prospect mailing list. directworx is a trusted mailing list provider for hundreds of businesses.
Zero in on your audience
Once you decide on your audience, we can help you find geographic areas where they represent a large number of the population.
Customize your message
Whether you want to mail to a local area, or to every affluent neighbourhood in Canada, you can target your mailing and tailor your message for greater response.
Gain new insights
The data you receive can add valuable insights into the location and density of your target audience. These are insights that may be useful for your other marketing initiatives.
Begin a two-way dialogue
Include a call to action using a QR code or a link to a landing page to provide your customers with opportunities to respond and engage.
Complement your advertising mix
Use direct mail as a complement to other marketing media, to reinforce your message, raise brand awareness, and help get your products noticed and remembered.
Optimize your campaign with data visualization
Our data visualization tools can help you visually map out and understand your data so that you can explore unique marketing opportunities for your business.
Gather data-driven insights with data visualization to help you target your next campaign to the right audience and grow your business!
