For electric, water and gas companies, monthly utility bills provide an often overlooked opportunity to engage and delight your customers. We help you maximize these touchpoints with customized, end-to-end utility mailing, ebilling and printing solutions. Even better, our solutions result in fewer customer service calls and a fully automated workflow that integrates with your current CIS platform! Billworx also provides eBilling Statement services so you can offer your customers a faster and more convenient way to view and pay their bills.
By changing the look and feel of their customer bills, Source Cable was able to very quickly realize an impressive return on a small investment.
By working with Directworx, The Fatima Center was able to sell their printing equipment, realizing a huge cost savings.
Cub Cadet were able to overlay registration data with Canada Post mail data to see what results were like for the campaign, helping to quantify their return on investment (ROI).
Outsourcing your utility statement processing will save you money on overheads like equipment costs and maintenance fees, postage, stationery and more.
Working with an expert partner like Billworx will also save you time. After more than 25 years in business, we’ve refined our processes and invested in software to automate utility statement printing and mailing from start to finish.
Our statement redesign services will also help you add value to your customers’ monthly utility bills. We can take old, outdated statements and upgrade them with a modern look, data-driven graphics and targeted messaging, making them personalized and easier for your customers to understand.
This improved experience will result in happier customers, fewer calls to customer service and more bills paid on time.
What’s more, we can also add relevant marketing intelligence to your statements, printing your personalized promotions right on the bill, saving on the time and cost associated with creating separate promotional inserts.
Take a look at how we use the latest marketing technology to deliver targeted and personalized messaging that will engage and delight your customers.
Promotions can include conservation efforts, contests or events. It could also include unique information about customer usage, cost savings and cross-selling and up-selling opportunities.
Our customers always have a single point of contact for their support needs. As a flat organization, our team is highly responsive, and you’ll always get a quick response to technical questions when you need them.
We also offer insights into customer data, including providing automated reports at any interval to show you deliverability statistics, data quality and more.
We take data seriously. We work with all Customer Information Systems (CIS) and can accommodate any file format your customer data is in, including PDF, CSV, XML and everything in between.
As a Postal Expert Partner, we get insights into mail prep best practices and can leverage our relationship in cases where there are deliverability issues with your data list.